Field Force Management

The importance of field force management

Field force management is a system of disciplining and streamlining field operations for a company. Around the world, there are many companies send out their employees into the field to face clientele, for marketing, for feedback or market research. Field force management is used to manage the huge workforce on the field and to ensure that they are doing their job. It allows the managers to tally results with the investment, get in touch with the employees on the field and make amends to existing field plans.

How field force management helps business

Field force management helps the company stay in control over the on-field employee, resources and situations at all times. The automation aids in collating information without wasting workforce in poring over sales receipts, complaint slips, bills and other such important documents. This benefits in increasing productivity and motivation and makes customer service better. The streamlining and transparency also mean that the stakeholders in the company are well informed about the task and its development at all times.

1)It is usually cloud based

2)This reduces the chances of losing data drastically

3)There is always a backup

4)No special training necessary to learnt the operations

5)Can function across operating systems

6)Can be accessed through multiple devices

5)Reduced costs

6)Increased efficiency

The field force management tool helps users engage in credit management and receive payments on the job. Applications of the same increase planning efficiency and customer satisfaction.

Field force management systems increase the rate of returns on your investment and get back your money. It enables you to allocate tasks and optimise routing. Automated data collection increases control over productivity and sales. More control over the execution of tasks will make the company leaner and smarter.

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1. Which platform is the application currently available on?


SmartClick is available on Android platform.

2. What is the minimum software and device requirement for this app to run?

  • Case Study

A smartphone with Android 4.0 and above is the minimum requirement for SmartClick


3. Is GPS hardware necessary for this application?

Yes, non-availability of GPS limits features and intelligence of SmartClick.

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